Shipping and delivery
We always want to send you your order with the greatest possible care and speed
When purchasing on bijouxespresso.com, when applicable, you will be able to choose the type of shipping that best suits your needs.
Shipping costs
Shipping costs are calculated during order processing and clearly reported during the purchase phase.
Guaranteed shipments
Your order is always guaranteed, for this reason we at bijouxespresso.com immediately reassure you that in the event that your package does not arrive or arrives damaged, a replacement or refund will be provided.
Contact us at shop@bijouxespresso.com for any information regarding this.
Order processing times
Within 2 working days of creating your order your package is ready for departure.
Shipping Times
The shipping time and options depend on the type of product chosen, shipping times are usually reported during the purchase phase. If not specified, shipping times can vary on average from 2 to 5 working days depending on the product.
Delays in deliveries
If after the times indicated above your package has not yet arrived, please contact us immediately, we will solve the problem together and quickly.
Stocks and failed deliveries
It may happen that failed deliveries remain in stock in your post office or with the courier indicated for the shipment. We invite you to keep track of the tracking code; if this indicates "in stock", contact or go to your post office or the courier indicated for the shipment. In case of non-collection, after 10 days of storage, the product will be returned to its destination. Contact us shop@bijouxespresso.com for any information or problem.
For any additional information, visit the General Conditions of Sale page